RETAIL SECURITY

& LOSS PREVENTION OFFICERS

Protecting Your Stock. Supporting Your People. Reducing Your Losses.

Retail security shouldn’t simply be about placing an officer at the door. It should actively contribute to reducing loss, protecting your people and creating a safer environment for customers and staff.

Elite Private Security provides professional Retail Security and Loss Prevention Officers who become an active part of your operation — identifying risks, deterring theft, responding to incidents and working alongside your management team to protect your business.

And there’s an important difference with EPS:

We don’t subcontract your security to another company.

The officers deployed to your stores are our people. We know them, we manage them and we remain accountable for the service they deliver.

For retailers, that means greater consistency, stronger communication and greater control over the standard of security protecting your business.

Tailored to You

Every retail environment is different, so our deployments are built around the individual requirements of each location.

Uniforms can be tailored to suit the premises, from a traditional professional security presence through to a more discreet loss-prevention style.

Our officers can support with:

  • Shoplifting and loss prevention
  • High-visibility security presence
  • Customer and staff safety
  • Conflict management and de-escalation
  • Opening and closing procedures
  • Incident response
  • Access and delivery monitoring
  • Internal and external patrols
  • Support during high-risk trading periods
  • Recording and reporting incidents

EPS officers are equipped with body-worn cameras where appropriate, supporting officer safety, accountability and evidential requirements, with their use managed in accordance with applicable procedures and data-protection requirements.

Communication Comes as Standard

Good retail security depends on good communication.

EPS can provide a complete two-way radio communication system for each premises, helping security officers, management and nominated members of the retail team communicate quickly and effectively.

Better communication means faster responses, improved coordination and a better overall security service.

Regular EPS Management Visits

Our involvement doesn’t stop once an officer has been deployed.

Retail deployments receive weekly visits from EPS management, providing an opportunity to review officer performance, speak directly with store management and identify emerging issues or changes in requirements.

This helps us maintain standards throughout the contract and ensures the security provision continues to meet the needs of the premises.

More Communication. Better Service.

We believe strong security contracts are built around communication between the customer, our officers and EPS management.

By keeping our retail contracts in-house rather than subcontracting them, we maintain greater control over recruitment, deployment, training, standards and performance.

You know who is protecting your business. 

EPS Staff. EPS Management. EPS Standards.

Retail Security Built Around Your Business. From individual stores to multi-site retail operations, EPS can provide a tailored security and loss-prevention solution designed around your people, premises and risks.

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